Member Services & Transactions Specialist

Federal Home Loan Bank of Dallas; Irving (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

The Federal Home Loan Bank of Dallas is seeking a motivated team member to join our Member Services group. You will assist members by processing transactions and supporting system tools in a fast-paced banking environment.

You will use SQL, SSRS, and Power Apps to generate and review reports, ensuring compliance with internal controls and FHFA regulations. A finance/business degree and 1–3 years of experience are preferred.

Qualifications

• Bachelor's or graduate degree in finance, accounting or other business field.
• 1-3 years of work experience preferred.
• Excellent speaking, listening, telephone and written communication skills; professional demeanor.
• Structured team player capable of multitasking and cross-training.

Responsibilities

• Supports all Members by executing transactions per established procedures and regulations.
• Initiates advances, auctions, capital stock trades, wires, letters of credit and safekeeping activities.
• Reviews member-initiated transactions for compliance with policies.
• Elevates issues for timely troubleshooting with Client Services.
• Manages documentation flow and serves as the member's main Bank contact by phone and email.
• Assists in testing Bank systems and applications used by Member Services.
• Suggests updates to procedures and participates in annual reviews.
• Identifies unusual processing or potential fraud and recommends corrective actions.
• Assists with SQL/SSRS reporting and using Power Automate to automate processes in the department.

Skills

Interpersonal communication

Attention to detail

Education

Finance/Accounting/Business degree

Tools

SQL

SSRS

Power Apps

Excel

Job description

The Federal Home Loan Bank of Dallas is seeking a motivated team member to join our Member Services group. You will assist members by processing transactions and supporting system tools in a fast-paced banking environment.

You will use SQL, SSRS, and Power Apps to generate and review reports, ensuring compliance with internal controls and FHFA regulations. A finance/business degree and 1–3 years of experience are preferred.