Member Services & Transactions Specialist

beaconcu; Concord (NH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Paid time off

401(k) match

Incentive/bonus program

Tuition reimbursement

Job summary

beaconcu in Concord, NH, is seeking a detail-oriented Customer Service Representative to assist members with financial transactions and account inquiries. This role involves processing cash transactions, maintaining accounts, and providing excellent member service.

Candidates should have customer service experience, a high school diploma, and strong cash handling skills. Benefits include health insurance, paid time off, and a 401(k) match.

Qualifications

• One to twelve months prior cash handling and customer service experience preferred.
• Excellent cash handling and member service skills.
• Basic knowledge of personal computer operations and related software programs.

Responsibilities

• Process deposits and withdrawals in person, by mail, or via night depository.
• Open and maintain consumer accounts, CDs, IRAs, and HSAs.
• Provide accurate information and direct members to appropriate departments.

Skills

Cash handling

Customer service

Detail orientation

Teamwork

Cross-selling

Education

High School Diploma or HSE

Job description

beaconcu in Concord, NH, is seeking a detail-oriented Customer Service Representative to assist members with financial transactions and account inquiries. This role involves processing cash transactions, maintaining accounts, and providing excellent member service.

Candidates should have customer service experience, a high school diploma, and strong cash handling skills. Benefits include health insurance, paid time off, and a 401(k) match.