Banking Concierge & Customer Success Specialist

Bangor Savings Bank; Concord (NH); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Training programs

Tuition reimbursement

Holistic health and wellness programs

Job summary

Bangor Savings Bank is seeking a customer service representative in Concord, NH. This position focuses on providing exceptional banking services, developing customer relationships, and handling transactions efficiently. The candidate will engage with customers, explore their financial needs, and promote bank services.

The ideal applicant should have a minimum of two years of experience in retail banking or customer service and possess strong interpersonal and sales skills. Benefits include training opportunities and a supportive work environment.

Qualifications

• Two years experience in retail banking, lending, sales, customer service and/or cash handling experience.
• Demonstrated basic lending proficiency.
• Demonstrated personal computer literacy.

Responsibilities

• Provide excellent customer service and a full range of banking services.
• Process routine and complex teller transactions accurately.
• Engage in customer conversations to explore financial needs and recommend solutions.
• Maintain a high level of knowledge on all deposit and consumer loan products.
• Ensure compliance with local, state, and federal regulations.

Skills

Customer service skills

Sales skills

Interpersonal skills

Basic lending proficiency

Education

High school diploma or equivalent

Job description

Bangor Savings Bank is seeking a customer service representative in Concord, NH. This position focuses on providing exceptional banking services, developing customer relationships, and handling transactions efficiently. The candidate will engage with customers, explore their financial needs, and promote bank services.

The ideal applicant should have a minimum of two years of experience in retail banking or customer service and possess strong interpersonal and sales skills. Benefits include training opportunities and a supportive work environment.