Member Services Specialist — Growth, Impact, Great Benefits

EmergencyMD; Garrett (IN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k) match

Incentive/bonus program

Tuition reimbursement

Job summary

Beacon is seeking a friendly and focused Member Service Representative to assist members with daily financial transactions and account information. You will handle deposits, withdrawals, loan payments, and basic inquiries in a fast-paced branch environment.

This role emphasizes accuracy, teamwork, and a proactive approach to cross-selling Beacon products and services. Ideal candidates have up to 12 months of cash handling and customer service experience, a high school diploma, and a strong

Qualifications

• 1–12 months cash handling and customer service experience preferred.
• High School Diploma or equivalent required.
• Excellent cash handling and member service skills; extremely detail oriented; able to work as part of a team.

Responsibilities

• Process deposits and other transactions (cash/cheques) and balance cash drawer daily.
• Open/close consumer checking and savings accounts, CDs, IRA/HSAs where applicable.
• Answer basic member questions and refer complex issues to appropriate staff.
• Identify cross-sell opportunities and direct members to the appropriate department.
• Maintain accurate member account information in the core system and perform file maintenance.

Skills

Cash handling

Customer service

Detail oriented

Teamwork

Education

High School Diploma or equivalent

Job description

Beacon is seeking a friendly and focused Member Service Representative to assist members with daily financial transactions and account information. You will handle deposits, withdrawals, loan payments, and basic inquiries in a fast-paced branch environment.

This role emphasizes accuracy, teamwork, and a proactive approach to cross-selling Beacon products and services. Ideal candidates have up to 12 months of cash handling and customer service experience, a high school diploma, and a strong