Member Service Representative/Teller - Concord, NH

Service Credit Union; Concord, Northern (NH, KY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health benefits from day one

Paid time off (PTO)

401k with 8% company contribution

Paid leave after 12 consecutive months

Mental health support (Talkspace)

Identity theft protection

Tuition reimbursement

Training and career growth

Job summary

Service Credit Union in Concord, NH is seeking a friendly Member Service Representative Teller to help members with transactions, account services, and needs-based solutions. This full-time role emphasizes accuracy, security, and exceptional service.

You will open/close accounts, handle cash, resolve issues, and build lasting member relationships while working in a welcoming team. Competitive pay, benefits from day one, and opportunities for growth are offered.

Qualifications

• Cash handling experience preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multi-tasking abilities.
• Ability to recognize and resolve member issues with courtesy.

Responsibilities

• Accurately process all transactions maintaining proper security and judgement.
• Open and close member accounts.
• Provide outstanding service and resolve member needs.
• Create a positive member experience through confidence and enthusiasm.
• Build and retain member relationships through service quality.

Skills

Cash handling

Customer service

Verbal communication

Written communication

Organizational skills

Multi-tasking

Problem solving

Education

High school diploma or equivalent

Job description

## Member Service Representative/Teller - Concord, NHApplylocations: ConcordWMtime type: Full timeposted on: Posted 3 Days Agojob requisition id: JR101295It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Service Credit Union is seeking a **Member Service Representative Teller**. This role is a great step for anyone interested in a banking career with growth opportunities.*“Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience.”***Pay:** $21.00, flexible based on experience.**Benefits Include:*** Great health and dental benefits starting day one!* PTO, long-term disability, and paid holidays.* 401k with 8% company contribution after one year of employment.* Paid leave policy after 12 consecutive months of employment.* Free confidential mental health support program with Talkspace* Free identify theft protection through IdentityForce* Tuition reimbursement.* Training and career growth opportunities.**A Day in the Life:*** Accurately process all transactions maintaining proper security and exercising good judgement.* Open and close member accounts.* Provide outstanding service, problem resolution and needs-based selling.* Create a positive member experience every time through confidence and enthusiasm.* Build and retain member relationships through service quality.* Regular and reliable attendance is an essential function of this position.* Perform other duties as assigned.**Experience and Qualifications:*** Cash handling experience desired.* Customer service or retail experience preferred.* Outstanding customer service skills.* Excellent verbal and written communication skills.* Good organizational skills with proven ability to multi-task.* Ability to recognize and resolve member issues promptly, using courtesy and tact.* High school diploma or equivalent required.***At Service Credit Union we celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other.******Equal Opportunity Employer***