Member Services Teller — Flexible Schedule & Growth

Family Credit Union; Pleasant Valley Township (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

Family Credit Union in Pleasant Valley Township, IA seeks a Teller to handle member transactions, ensure confidentiality, and maintain accurate records. The role requires attention to detail, strong customer service, and the ability to cross-sell financial products.

The ideal candidate will be able to work a flexible schedule, including Saturdays, and have basic office skills with Microsoft Office. Bilingual abilities are a plus.

Qualifications

• High school diploma or equivalent required.
• Pre-employment credit/background screenings are required.
• Teller applicants must be able to work a flexible schedule, including Saturday.
• Experience with Microsoft Office (Word, Excel) is preferred.
• Bilingual/Spanish is a plus.

Responsibilities

• Ensure confidentiality of member accounts by requesting identification and sharing information only with authorized members.
• Perform member transactions including deposits, withdrawals, transfers, and loan payments.
• Accept and examine checks for endorsements; determine funds availability per policy.
• Cross-sell products and services to members.
• Process mail, ATM transactions, and night drop items.
• Maintain a satisfactory balancing record.
• Answer multi-line phone system; file, scan, and maintain member information in the system.
• Attend work regularly.

Skills

Teamwork

Interpersonal skills

Customer service

Money handling

Communication skills

Attention to detail

Decision making

Time management

Microsoft Office

Bilingual Spanish

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel)

Job description

Family Credit Union in Pleasant Valley Township, IA seeks a Teller to handle member transactions, ensure confidentiality, and maintain accurate records. The role requires attention to detail, strong customer service, and the ability to cross-sell financial products.

The ideal candidate will be able to work a flexible schedule, including Saturdays, and have basic office skills with Microsoft Office. Bilingual abilities are a plus.