Member Services Teller – Drive Financial Access

Self-Help Services Corp; Connecticut; On-site; USD 35,000 - 50,000; Full time

Job summary

Self-Help Services Corp is seeking a Member Service Representative/Teller in Franklin, CT. This role requires initiating conversations to assess member needs and providing excellent service to maintain customer relationships.

Ideal candidates will have a high school diploma, at least one year of customer service experience, and strong communication skills. The position involves cash handling, account management, and may require flexible hours, including evenings and weekends.

Qualifications

• Minimum one year experience in financial institution or customer service industry preferred.
• Preference for teamwork and collaboration.
• Ability to work flexible hours including evenings and weekends.

Responsibilities

• Initiate and lead conversations to assess member needs.
• Maintain and enhance member account relationships.
• Process share deposit payments and account transfers.

Skills

Customer service skills

Cash handling

Effective communication

Attention to detail

Analytical skills

Education

High School graduate or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

New Solutions software

Job description

Self-Help Services Corp is seeking a Member Service Representative/Teller in Franklin, CT. This role requires initiating conversations to assess member needs and providing excellent service to maintain customer relationships.

Ideal candidates will have a high school diploma, at least one year of customer service experience, and strong communication skills. The position involves cash handling, account management, and may require flexible hours, including evenings and weekends.