Empower Communities as Part-Time Member Service Teller

Self-Help Federal Credit Union; Connecticut; On-site; USD 30,000 - 40,000; Part time

Job summary

Self-Help Federal Credit Union in Franklin, CT is seeking a Part Time Member Services Representative to provide excellent customer service and maintain member account relationships. The role involves processing transactions and assisting members with their needs.

Ideal candidates have a high school diploma and prior experience in customer service or a financial institution. Bilingual candidates are preferred, aligning with our mission to create economic opportunities for underserved communities.

Qualifications

• Required: High School diploma or equivalent.
• Preferred: 1+ year experience in financial institution or customer service.
• Bilingual in English/Spanish is a plus.

Responsibilities

• Initiate and lead member conversations to assess needs.
• Maintain member account relationships with excellent service.
• Process deposits, payments, and account transfers.

Skills

Customer service skills

Bilingual in English/Spanish

Cash handling experience

Analytical skills

Education

High School diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Self-Help Federal Credit Union in Franklin, CT is seeking a Part Time Member Services Representative to provide excellent customer service and maintain member account relationships. The role involves processing transactions and assisting members with their needs.

Ideal candidates have a high school diploma and prior experience in customer service or a financial institution. Bilingual candidates are preferred, aligning with our mission to create economic opportunities for underserved communities.