Member Services Teller - Cash & Transactions Expert

Industrial Federal Credit Union; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Industrial Federal Credit Union in the United States seeks a teller to handle member transactions, including deposits, withdrawals, wire transfers, and loan payments, while maintaining accurate records and delivering friendly service.

The role emphasizes compliance with federal regulations and the opportunity to cross-sell products. You will balance cash, post transactions, and assist members with inquiries in a fast-paced environment.

Qualifications

• Requires 1–12 months of related experience.
• Strong customer service and communication skills.
• Ability to cross-sell products or services.
• Attention to confidentiality and accuracy in transactions.
• Comfort with cash handling and basic office equipment.

Responsibilities

• Receive and process member transactions including deposits and withdrawals.
• Balance cash drawer and daily transactions.
• Ensure compliance with federal regulations and policies.
• Provide quality member service and direct to appropriate departments.
• Post transactions to member accounts and maintain records.
• Identify opportunities to cross-sell products or services.
• Perform miscellaneous administrative tasks and handle phone inquiries.
• Open and close the Member Center.
• Perform other duties as assigned.

Skills

Cash handling

Customer service

Cross-selling

Communication

Emotional intelligence

Education

High school diploma or GED

Tools

Cash counting machines

Check scanning software

Office equipment

Job description

Industrial Federal Credit Union in the United States seeks a teller to handle member transactions, including deposits, withdrawals, wire transfers, and loan payments, while maintaining accurate records and delivering friendly service.

The role emphasizes compliance with federal regulations and the opportunity to cross-sell products. You will balance cash, post transactions, and assist members with inquiries in a fast-paced environment.