Member Service Teller: Elevate Customer Banking

Columbia-Credit-Union; Vancouver (WA); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

$19.50–$20.00/hour

Performance-based incentives

11 paid holidays

Employer-paid Medical, Dental & Vision

401(k) with 100% match up to 6%

Generous PTO, paid sick time

Tuition Reimbursement

Job summary

Columbia Credit Union is seeking a full-time team member for our Vancouver, WA branch. You will deliver exceptional member service, process routine financial transactions, and assist customers with account maintenance in a fast-paced, people-focused environment.

Applicants should have retail customer-facing experience, strong communication skills, and comfort with multiple banking systems. We offer comprehensive benefits, competitive pay, and opportunities for growth across Clark County

Qualifications

• 1+ year of retail, public facing customer service.
• Strong communication and relationship-building skills
• Ability to multitask and manage detailed work in a fast-paced environment
• Proven ability to meet goals and deliver outstanding customer experiences
• Comfortable learning and using multiple technology systems
• Team-oriented with a positive, professional attitude
• Reliable attendance and schedule flexibility, including Saturdays

Responsibilities

• Deliver exceptional service to members in a branch environment
• Process financial transactions accurately and efficiently
• Assist members with account maintenance and service requests
• Identify member needs and recommend banking products and services
• Educate members on digital banking tools and self-service options
• Refer members to mortgage, insurance, and investment specialists when appropriate
• Maintain compliance with banking regulations, security procedures, and credit union policies
• Participate in training, branch initiatives, and team projects

Skills

Customer service

Computer skills

Education

High school or better

Job description

Columbia Credit Union is seeking a full-time team member for our Vancouver, WA branch. You will deliver exceptional member service, process routine financial transactions, and assist customers with account maintenance in a fast-paced, people-focused environment.

Applicants should have retail customer-facing experience, strong communication skills, and comfort with multiple banking systems. We offer comprehensive benefits, competitive pay, and opportunities for growth across Clark County