Member Services Teller: Cash Handling & Service Excellence

East Texas Professional Credit Union; Lufkin (TX); On-site; USD 32,000 - 40,000; Full time

Job summary

East Texas Professional Credit Union in Lufkin, TX is seeking a friendly Teller to handle deposits, withdrawals, and member transactions at the Lufkin branch.

You will balance daily cash, process transfers and payments, and cross-sell Credit Union services while maintaining privacy and accuracy. High school diploma or equivalent, and at least six months cash handling experience are required. Excellent math and communication skills are essential.

Qualifications

• High school graduate or equivalent.
• Knowledge of teller operations and basic credit union procedures.
• Six months cash handling experience.
• Good communication and math skills; professional appearance.

Responsibilities

• Assumes responsibility for the efficient, effective, and accurate performance of teller functions.
• Represents the Credit Union in a courteous and professional manner.
• Receives share deposits and loan payments.
• Processes cash advances, cashiers' checks, money orders, gift cards, and discount tickets.
• Disburses cash or check share withdrawals.
• Processes transfers.
• Verifies transactions. Monitors deposit amounts and examines documents for endorsement and negotiability.
• Detects and resolves discrepancies promptly.
• Balances daily transactions and verifies cash totals.
• Investigates and resolves out-of-balance conditions.
• Maintains and projects the Credit Union's professional reputation.
• Maintains privacy of member account information.
• Actively cross-sells Credit Union products and services.
• Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
• Assists area personnel as required.
• Keeps supervisor informed of area activities and of any significant problems or concerns.
• Completes required reports and records accurately and promptly.
• Attends meetings as required.
• Assumes responsibility for related duties as required or assigned.
• Performs drive-up service and night drop functions as assigned.
• Ensures that work area is clean, secure, and well maintained.
• Performs related clerical duties as required.

Skills

Good communication

Math skills

Typing skills

Professional image

Education

High school diploma or equivalent

Tools

Computer applications

Adding machine

Coin counting machines

Telephone

Job description

East Texas Professional Credit Union in Lufkin, TX is seeking a friendly Teller to handle deposits, withdrawals, and member transactions at the Lufkin branch.

You will balance daily cash, process transfers and payments, and cross-sell Credit Union services while maintaining privacy and accuracy. High school diploma or equivalent, and at least six months cash handling experience are required. Excellent math and communication skills are essential.