Member Services Teller — Cash & Cross-Sell

Hope Enterprise Corporation; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Vacation

Sick Time

401(k) with Match

Medical Benefits

Vision Benefits

Flexible Spending Account

Disability Benefits

Life Insurance

EAP

Tuition Reimbursement

Job summary

Hope Enterprise Corporation is seeking a Teller to join our Retail Operations team across the HOPE branch network in Georgia. The Teller handles deposits, withdrawals, and payments, ensures accuracy, and maintains a balanced cash drawer while delivering outstanding member service.

You'll promote HOPE products to meet member needs, support sales goals, and uphold confidentiality and compliance. This non-exempt, full-time position reports to the Branch Manager in our Atlanta-area network.

Qualifications

• High School diploma or GED required.
• 2+ years cash handling experience preferred.
• 2+ years customer service experience preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Prepare and process teller transactions accurately and efficiently.
• Adhere to cash handling and balancing procedures.
• Provide service excellence to all stakeholders.
• Cross-sell HOPE products to meet customer needs.
• Support branch sales goals as part of Retail Work Plan.
• Follow HOPE policies, procedures, and security protocols.
• Comply with regulatory requirements.
• Perform general administrative duties as needed.

Skills

Attention to Detail

Customer Focus

Integrity

Organizational Awareness

Results Orientation

Teamwork

Education

High School diploma or GED

Job description

Hope Enterprise Corporation is seeking a Teller to join our Retail Operations team across the HOPE branch network in Georgia. The Teller handles deposits, withdrawals, and payments, ensures accuracy, and maintains a balanced cash drawer while delivering outstanding member service.

You'll promote HOPE products to meet member needs, support sales goals, and uphold confidentiality and compliance. This non-exempt, full-time position reports to the Branch Manager in our Atlanta-area network.