Member Services Teller – Cash Handling & Cross-Sell

Hope Enterprise Corporation; Jackson (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Vacation and Sick Time

11 Paid Holidays

401(k) with Company Match

Medical, Dental, and Vision Benefits

Flexible Spending Account (FSA)

Disability Benefits

Life Insurance, Critical Illness, and

Employee Assistance Program (EAP)

Tuition Reimbursement, Professional

Job summary

HOPE Enterprise Corporation is seeking a Float Teller in Jackson, MS to process deposits, withdrawals, and payments while maintaining accuracy and a balanced cash drawer. The role emphasizes high-quality member service and promoting HOPE products to meet sales goals.

The Teller will work at multiple HOPE branch locations as needed, ensuring confidentiality and handling sensitive situations professionally. Prior cash handling and customer service experience are essential for success in this

Qualifications

• High school diploma or GED.
• 2+ years of cash handling and customer service experience.

Responsibilities

• Prepare and process teller transactions efficiently and effectively
• Adhere to established cash handling and balancing procedures
• Provide service excellence to all stakeholders
• Achieve monthly growth and retention targets per individual Retail Work Plan
• Adhere to all HOPE policies, procedures, and security protocols
• Adhere to all regulatory compliance requirements
• Perform general administrative duties such as attending meetings, report production, etc.
• Perform other duties as assigned
• Travel to other branch locations within market to perform teller duties

Skills

Cash handling

Customer service

Job description

HOPE Enterprise Corporation is seeking a Float Teller in Jackson, MS to process deposits, withdrawals, and payments while maintaining accuracy and a balanced cash drawer. The role emphasizes high-quality member service and promoting HOPE products to meet sales goals.

The Teller will work at multiple HOPE branch locations as needed, ensuring confidentiality and handling sensitive situations professionally. Prior cash handling and customer service experience are essential for success in this