Member Services Teller — Cash Handling & Growth

Hope-Enterprise-Corporation; Jackson (MS); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental & Vision

FSA

Disability benefits

Life insurance

EAP

Tuition reimbursement

Professional development

Paid vacation and sick time

11 paid holidays

Job summary

Hope Enterprise Corporation in Jackson, MS seeks a Teller to process deposits, withdrawals, and payments while ensuring accuracy and balanced cash drawer. The role emphasizes excellent member service and cross-selling HOPE products to meet sales goals. Travel to HOPE branch locations may be required.

The ideal candidate will have 2+ years of cash handling and customer service experience and a high school diploma or GED. Confidentiality and professionalism are essential in this role.

Qualifications

• High school diploma or GED required.
• 2+ years cash handling and customer service experience.
• Attention to Detail.
• Customer Focus.
• Integrity.
• Organizational Awareness.
• Results Orientation.
• Teamwork.

Responsibilities

• Prepare and process teller transactions efficiently and effectively.
• Adhere to established cash handling and balancing procedures.
• Provide service excellence to all stakeholders.
• Achieve monthly growth and retention targets per individual Retail Work Plan.
• Adhere to all HOPE policies, procedures, and security protocols.
• Adhere to all regulatory compliance requirements.
• Perform general administrative duties such as attending meetings, report production, etc.
• Perform other duties as assigned.
• Travel to other branch locations within market to perform teller duties.

Skills

Cash handling

Customer service

Attention to detail

Integrity

Organizational awareness

Results orientation

Teamwork

Education

High school diploma or GED

Job description

Hope Enterprise Corporation in Jackson, MS seeks a Teller to process deposits, withdrawals, and payments while ensuring accuracy and balanced cash drawer. The role emphasizes excellent member service and cross-selling HOPE products to meet sales goals. Travel to HOPE branch locations may be required.

The ideal candidate will have 2+ years of cash handling and customer service experience and a high school diploma or GED. Confidentiality and professionalism are essential in this role.