Member Services Teller — Boost Economic Opportunity

Self-Help Services Corp; Chicago (IL); On-site; USD 35,000 - 45,000; Full time

Job summary

Self-Help Services Corp is looking for a Member Service Representative/Teller to join our Chatham, IL team. This role is critical in maintaining member relationships and conducting financial transactions with excellence.

The ideal candidate will have strong customer service skills, attention to detail, and a commitment to economic justice in underserved communities. Flexibility in working hours and the ability to collaborate within a team are essential to succeed in this position.

Qualifications

• Minimum one year of experience in a financial institution or customer service industry preferred.
• Ability to be trained and efficiently operate credit union systems and proprietary software.
• Strong commitment to creating economic opportunity for underserved communities.

Responsibilities

• Initiate and lead conversations to identify member needs.
• Maintain and enhance member account relationships.
• Process share deposit payments and loan payments.

Skills

Customer service skills

Communication skills

Attention to detail

Analytical skills

Organizational skills

Education

High school graduate or equivalent

Tools

Microsoft Excel

Word

Outlook

Job description

Self-Help Services Corp is looking for a Member Service Representative/Teller to join our Chatham, IL team. This role is critical in maintaining member relationships and conducting financial transactions with excellence.

The ideal candidate will have strong customer service skills, attention to detail, and a commitment to economic justice in underserved communities. Flexibility in working hours and the ability to collaborate within a team are essential to succeed in this position.