Member Services Teller – Bonus Eligible & Benefits

Teachers Federal Credit Union; North Massapequa (NY); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Annual bonus

Paid time off

401(k)

Dental & Vision paid

Tuition reimbursement

Low APR on loans

Job summary

Teachers Federal Credit Union is seeking a Teller to process routine financial transactions, greet members, and provide accurate service. The role emphasizes cash handling, transaction verification, and cross-selling credit union products while maintaining security and accuracy at the counter.

A strong customer service background and high school education are required. The position offers opportunities across branches with potential bonuses and benefits; background and credit checks are

Qualifications

• High school education or GED required.
• Cash handling experience required.
• Strong communication, interpersonal, customer service, mathematical, problem solving, multitasking and computer skills, and detail orientation required.

Responsibilities

• Build/strengthen member relationships, greet members in a courteous/professional manner, and provide superior member service
• Process deposits, withdrawals, loan payments and other transactions
• Verify member identity/signatures, receive approval for transactions when appropriate and ensure the accuracy of amounts handled
• Sell negotiable items (e.g., money orders and official checks) and assist in daily proof
• Cross-sell products and services by advising members of rates, benefits and features
• Ensure the security of the workstation including cash and negotiable items, inform the supervisor when cash on hand exceeds prescribed limit and when additional cash is needed
• Balance Teller drawer daily by counting currency/coin/checks received, prepare Federal Reserve deposits, inventory negotiable items and resolve discrepancies
• Comply with company policies, procedures, guidelines
• Work in other branches as assigned
• Perform other duties as needed upon request by immediate supervisor

Skills

Cash handling

Customer service

Communication

Interpersonal skills

Multitasking

Computer skills

Education

High School Diploma or GED

Job description

Teachers Federal Credit Union is seeking a Teller to process routine financial transactions, greet members, and provide accurate service. The role emphasizes cash handling, transaction verification, and cross-selling credit union products while maintaining security and accuracy at the counter.

A strong customer service background and high school education are required. The position offers opportunities across branches with potential bonuses and benefits; background and credit checks are