Member-Focused Teller: Service, Growth & Impact

Teachers Federal Credit Union; Bayshore (NC); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Annual discretionary bonus

Paid time off

401(k) company contribution

Dental & Vision premium paid

Tuition reimbursement

Employee discount on loans

Job summary

Teachers Federal Credit Union is hiring a Teller in North Carolina, Bayshore. The role involves handling routine financial transactions, greeting members, and delivering friendly, accurate service while promoting credit union products.

The position requires a high school diploma or GED and cash handling experience; strong communication, math, problem-solving and computer skills are essential. Opportunities include growth across branches and eligibility for some incentives.

Qualifications

• A high school education or GED required
• Cash handling experience required
• Communication, interpersonal, customer service, mathematical, problem solving, multitasking and computer skills, and detail orientation required

Responsibilities

• Build/strengthen member relationships, greet members in a courteous/professional manner, and provide superior member service
• Process deposits, withdrawals, loan payments and other transactions
• Verify member identity/signatures, receive approval for transactions when appropriate and ensure the accuracy of amounts handled
• Sell negotiable items (e.g., money orders and official checks) and assist in daily proof
• Cross-sell products and services by advising members of rates, benefits and features
• Ensure the security of the workstation including cash and negotiable items, inform the supervisor when cash on hand exceeds prescribed limit and when additional cash is needed
• Balance Teller drawer daily by counting currency/coin/checks received, prepare Federal Reserve deposits, inventory negotiable items and resolve discrepancies
• Comply with company policies, procedures, guidelines
• Work in other branches as assigned
• Perform other duties as needed upon request by immediate supervisor

Skills

Communication skills

Interpersonal skills

Customer service

Mathematical skills

Problem solving

Multitasking

Computer skills

Detail orientation

Education

High school diploma or GED

Job description

Teachers Federal Credit Union is hiring a Teller in North Carolina, Bayshore. The role involves handling routine financial transactions, greeting members, and delivering friendly, accurate service while promoting credit union products.

The position requires a high school diploma or GED and cash handling experience; strong communication, math, problem-solving and computer skills are essential. Opportunities include growth across branches and eligibility for some incentives.