Member Services & Tech Support Specialist

Sam's Club; Concord (NH); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits including medical, vision, and dental coverage

401(k) and stock purchase options

Paid time off including parental leave and bereavement

Company-paid education benefit program

Job summary

Sam's Club in Concord, NH is looking for a dedicated member service associate to provide exceptional service. Responsibilities include maintaining the checkout area, resolving member issues, and helping with payments and returns.

This role involves assisting members with purchasing decisions, promoting products, and ensuring compliance with safety standards. Ideal candidates will have retail experience and the ability to train others.

Qualifications

• Retail experience including operating front end equipment (for example, cash register)
• Working with mobile retail applications

Responsibilities

• Provides member service and resolves member issues.
• Maintains the checkout area and assists with various member transactions.
• Trains Member Frontline Services associates.

Skills

Retail experience

Operating front end equipment

Working with mobile retail applications

Job description

Sam's Club in Concord, NH is looking for a dedicated member service associate to provide exceptional service. Responsibilities include maintaining the checkout area, resolving member issues, and helping with payments and returns.

This role involves assisting members with purchasing decisions, promoting products, and ensuring compliance with safety standards. Ideal candidates will have retail experience and the ability to train others.