Member Services & Tech Concierge

Sam's East, Inc.; Hagerstown (MD); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Job summary

Walmart in Maryland is seeking a dedicated Front End Associate to support customers at the register and throughout the store. You will assist with purchases, payments, returns, and exchanges while promoting store products and services.

The role requires strong customer service, safety awareness, and the ability to guide members with self-service technology. Excellent teamwork and a proactive attitude are valued assets.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Experience working with mobile retail applications.

Responsibilities

• Provides member service.
• Maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Provides guidance and support to members regarding self-service technology.
• Processes member purchases.
• Assists with payments, returns, refunds, and exchanges according to company policies and procedures.
• Follows company safety standards, procedures, and guidelines, including conducting safety sweeps.
• Assists members with purchasing decisions.
• Locates merchandise.
• Maintains a safe shopping environment.

Skills

Retail experience

Mobile apps usage

Job description

Walmart in Maryland is seeking a dedicated Front End Associate to support customers at the register and throughout the store. You will assist with purchases, payments, returns, and exchanges while promoting store products and services.

The role requires strong customer service, safety awareness, and the ability to guide members with self-service technology. Excellent teamwork and a proactive attitude are valued assets.