Member Experience Specialist

Walmart; Laurel (MS); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with company match

Paid time off

Live Better U education benefit

Job summary

Walmart Sam’s Club is seeking a Front End Associate in Laurel, MD to provide member service, assist with purchases, and maintain the checkout area. You will handle payments, returns, refunds, and exchanges while promoting Club products and services and guiding members on self-service technology.

Responsibilities include maintaining a safe shopping environment, assisting with merchandise placement, and supporting training for new associates.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience with mobile retail applications.

Responsibilities

• Provide member service and assist with purchases.
• Maintain checkout area; process payments, returns, refunds, and exchanges according to policy.
• Guide members on self-service technology and product offerings.
• Promote Sam’s Club products and services to members.
• Ensure safety standards and conduct safety sweeps.
• Assist with training of Frontline Services associates on processes and procedures.

Job description

Walmart Sam’s Club is seeking a Front End Associate in Laurel, MD to provide member service, assist with purchases, and maintain the checkout area. You will handle payments, returns, refunds, and exchanges while promoting Club products and services and guiding members on self-service technology.

Responsibilities include maintaining a safe shopping environment, assisting with merchandise placement, and supporting training for new associates.