Member Services Supervisor - Lead a High-Energy Gym Team

Crunch Fitness, Primetime Fitness LLC; Chesterfield Charter Township (MI); Sur place; USD 16 000 - 22 000; Plein temps

Avantages offerts par ce poste

Health insurance

Free gym membership

Résumé du poste

Crunch Fitness is seeking a Member Services Supervisor to join our team and drive member engagement while managing daily operations in our Michigan club. This full-time, in-person role emphasizes delivering great customer experiences, promoting memberships, and upholding club standards.

You will lead staff, implement policies, and contribute to a growth-focused team culture with a monthly bonus opportunity.

Qualifications

• 1 year customer service experience.
• 1 year management experience.

Responsabilités

• Demonstrate working knowledge of club SOPs and policies.
• Communicate and implement club policies to employees.
• Encourage staff teamwork and productivity.
• Illustrate ability to make decisions.
• Generate appointments through referrals, networking, presentations, and calls.
• Follow up on prospects, conduct gym tours and enroll members.
• Continuously sell membership services and Dot Fit products.
• Maintain records in Crunch Fitness VFP master systems.
• Conduct daily facility walk-through to ensure cleanliness.

Connaissances

Customer service

Management

Description du poste

Crunch Fitness is seeking a Member Services Supervisor to join our team and drive member engagement while managing daily operations in our Michigan club. This full-time, in-person role emphasizes delivering great customer experiences, promoting memberships, and upholding club standards.

You will lead staff, implement policies, and contribute to a growth-focused team culture with a monthly bonus opportunity.