Member Services Supervisor: Gym Sales & Team Lead

Crunch Fitness, Primetime Fitness LLC; Chesterfield (MO); On-site; USD 16,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Free gym membership

Pay: $13.73/hr + monthly bonus

Job summary

Crunch Fitness in Chesterfield, MO is hiring a Member Services Supervisor to lead a team, drive memberships, and ensure club operations run smoothly. The role emphasizes customer service, sales of memberships and Dot Fit products, and maintaining records using Crunch Fitness VFP systems.

The position is full-time with in-person work and offers health insurance, a free gym membership, and a starting pay of $13.73 per hour plus a monthly bonus.

Qualifications

• Minimum 1 year customer service experience.
• Minimum 1 year management experience.
• In-person work environment.

Responsibilities

• Demonstrate a working knowledge of all standard operating procedures and policies that pertain to the club.
• Communicate and implement club policies and procedures to employees.
• Encourage staff to work as a team and be productive.
• Illustrate an ability to make decisions.
• Generate appointments through member referrals, networking, formal presentation, public demonstrations, master systems and phone calls.
• Follow up on prospects, conduct gym tours for all prospects and enroll them in a gym membership
• Continuously sell membership services and Dot Fit products as part of their regular sales presentation
• Maintain accurate records using Crunch Fitness VFP master systems (TI log, Club Activity, Web Leads, Production Book).
• Conduct daily facility walk around to ensure the cleanliness of the facility.

Skills

Customer service

Leadership

Job description

Crunch Fitness in Chesterfield, MO is hiring a Member Services Supervisor to lead a team, drive memberships, and ensure club operations run smoothly. The role emphasizes customer service, sales of memberships and Dot Fit products, and maintaining records using Crunch Fitness VFP systems.

The position is full-time with in-person work and offers health insurance, a free gym membership, and a starting pay of $13.73 per hour plus a monthly bonus.