Member Services Specialist – Welcome Desk

Planet Fitness; Abilene (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

PF Black Card membership

Job summary

Planet Fitness in Abilene, TX seeks a high-energy Member Services Representative to deliver a welcoming, judgment-free member experience and support members on their fitness journey. You will assist with check-ins, enrollment, and tours, while promoting PF Black Card benefits and contributing to a clean, safe, and friendly club environment.

Responsibilities include guiding members, collaborating with staff, and working varied shifts, including weekends and holidays, to ensure consistent service

Qualifications

• Customer-focused demeanor with a welcoming attitude.
• Able to stay upbeat and motivate others.
• Comfort with physical tasks and standing for long periods.

Responsibilities

• Provide members with an outstanding, welcoming experience in a clean, safe environment.
• Help members achieve fitness goals through guidance and support.
• Check members in at the welcome desk and assist with enrollment.
• Give tours of the club and highlight Black Card amenities.
• Support team with daily club operations, including weekends and holidays.

Skills

Customer service

High energy

Leadership

Education

High school diploma or GED

Job description

Planet Fitness in Abilene, TX seeks a high-energy Member Services Representative to deliver a welcoming, judgment-free member experience and support members on their fitness journey. You will assist with check-ins, enrollment, and tours, while promoting PF Black Card benefits and contributing to a clean, safe, and friendly club environment.

Responsibilities include guiding members, collaborating with staff, and working varied shifts, including weekends and holidays, to ensure consistent service