Member Experience Specialist

Planet Fitness-United Fitness Partners; Greenville (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Planet Fitness-United Fitness Partners is seeking a Member Services Representative in Greenville, TX. You will provide a welcoming, high-energy experience for members, support enrollment, and help maintain a clean, friendly club environment.

Responsibilities include assisting with tours, promoting Black Card amenities, and delivering positive, engaging service while adapting to varying shifts, including weekends and holidays. A passion for helping others is essential.

Qualifications

• Birthdate confirms you are at least 18 years old.
• Passion for helping others.
• Ability to communicate, stand, walk, bend, lift up to 50 lbs, reach, climb, balance, kneel, and handle potentially hazardous chemicals.
• On-time dependability because you know people are counting on you.
• High School diploma or GED equivalent.

Responsibilities

• Keep the club super clean for members.
• Find new and current members to join fitness classes.
• Introduce members to PF Black Card amenities.
• Assist at the welcome desk with member check‑in, greetings and farewells, tours, and enrollment.
• Be a leader, be passionate, have fun and invite members to join the energy.
• Schedule may vary and include weekends and holidays.

Skills

Age 18+

Customer service

Dependability

Physical ability

Punctuality

Education

High School diploma or GED

Job description

Planet Fitness-United Fitness Partners is seeking a Member Services Representative in Greenville, TX. You will provide a welcoming, high-energy experience for members, support enrollment, and help maintain a clean, friendly club environment.

Responsibilities include assisting with tours, promoting Black Card amenities, and delivering positive, engaging service while adapting to varying shifts, including weekends and holidays. A passion for helping others is essential.