Member Experience Specialist – Fitness Club

Planet Fitness; Orange (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

PF Black Card membership

Growth opportunities

Job summary

Planet Fitness in Texas is seeking a dynamic Member Services Representative to provide an unprecedented member experience, check members in at the welcome desk, greet and bid farewell, and guide tours and enrollments while promoting the PF Black Card amenities.

You will foster a clean, judgment-free environment and motivate members on their fitness journey with energetic service and a welcoming attitude. Shift hours vary, including weekends and holidays.

Qualifications

• Birthdate confirms you are a minimum of 18 years of age.
• Passion for helping others.
• Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals.
• On-time dependability because you know people are counting on you.

Responsibilities

• Be a high energy, positive member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals.
• Make members feel like family in a clean, judgment-free environment.
• Create “raving fans” by delivering +1% customer service and engaging members to succeed on their fitness journey.
• Ensure the club is super clean and that members value this.
• Assist with tours, member enrollment, and other club responsibilities.
• Be a leader, be passionate, have fun and invite members to do the same.

Education

High School diploma or GED equivalent

Job description

Planet Fitness in Texas is seeking a dynamic Member Services Representative to provide an unprecedented member experience, check members in at the welcome desk, greet and bid farewell, and guide tours and enrollments while promoting the PF Black Card amenities.

You will foster a clean, judgment-free environment and motivate members on their fitness journey with energetic service and a welcoming attitude. Shift hours vary, including weekends and holidays.