Member Services Specialist & Tech Guide

Sam's East, Inc.; Kissimmee (FL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Job summary

Sam's Club in Kissimmee, FL is hiring for a front-end associate responsible for delivering friendly member service and guiding customers through checkout lanes. You will verify memberships, assist with purchases, and support returns and exchanges while upholding store standards and safety policies.

In this role you will help maintain a clean, organized checkout area, promote Sam's Club products, and assist members with self-service technology.

Qualifications

• Retail experience including operating front-end equipment such as cash registers.
• Experience with mobile retail applications is preferred.

Responsibilities

• Provide member service and assist customers at the front end.
• Process member purchases and handle payments, returns, and exchanges per policy.
• Resolve member issues and concerns and promote Sam's Club products and services.
• Assist with safety, cleanliness, and adherence to store security practices.

Skills

Retail experience

Cash register operation

Mobile retail apps

Tools

Cash register

POS system

Job description

Sam's Club in Kissimmee, FL is hiring for a front-end associate responsible for delivering friendly member service and guiding customers through checkout lanes. You will verify memberships, assist with purchases, and support returns and exchanges while upholding store standards and safety policies.

In this role you will help maintain a clean, organized checkout area, promote Sam's Club products, and assist members with self-service technology.