Member Services Specialist I — Banking & Solutions

Bmi Fcu; Dublin (OH); Hybrid; USD 22,000 - 27,000; Full time

Benefits offered by this job

401(k) with match

PTO & Holidays

Medical/Dental/Vision Insurance

Wellness program

Life & Disability Insurance

Educational Assistance

HRA Funds

EAP

Job summary

BMI FCU in Dublin, OH is seeking a Member Service Rep 1 to assist members with financial needs, explain products, and cross-sell services. The role requires providing quality service and handling basic transactions while meeting BMI FCU standards.

The position involves working approx 40 hours weekly with a flexible schedule and travel to assigned branches. Benefits include a 401(k) with company match, paid time off, health insurance, and more.

Qualifications

• High school diploma or GED required.
• Previous cash handling and customer service experience preferred.
• Ability to work a varied schedule and adapt to priorities.

Responsibilities

• Process member transaction requests (deposits, withdrawals, transfers, and wires).
• Assist members with account inquiries using data history.
• Develop and deepen member relationships and cross-sell products.

Skills

Cash handling

Customer service

Basic math

Communication skills

Multitasking

Attention to detail

Teamwork

Education

High school diploma or GED

Tools

Microsoft Excel

Job description

BMI FCU in Dublin, OH is seeking a Member Service Rep 1 to assist members with financial needs, explain products, and cross-sell services. The role requires providing quality service and handling basic transactions while meeting BMI FCU standards.

The position involves working approx 40 hours weekly with a flexible schedule and travel to assigned branches. Benefits include a 401(k) with company match, paid time off, health insurance, and more.