Member Services Specialist — Growth, Training & Benefits

Walmart Inc.; Richmond (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase plan

Paid time off

Live Better U program

Job summary

Walmart Inc. through Sam’s Club Richmond is seeking a front-line associate who delivers member service at the checkout, assists with purchases, returns, and exchanges, and helps shoppers with registrations and self-service options.

The role emphasizes welcoming members, maintaining a clean front-end area, and guiding customers to self-checkout tools while supporting team goals and safety procedures.

Qualifications

• Retail experience required.
• Front-end equipment operation experience desirable.
• Experience with mobile retail applications a plus.

Responsibilities

• Provide member service and maintain checkout area.
• Resolve member issues and process purchases, returns, exchanges.
• Guide members on self-checkout technology and promote Sam's Club products and services.
• Assist with safety, inventory, and zone merchandising.
• Train frontline associates on processes and new technology.

Skills

Retail experience

Front-end equipment operation

Mobile retail apps

Job description

Walmart Inc. through Sam’s Club Richmond is seeking a front-line associate who delivers member service at the checkout, assists with purchases, returns, and exchanges, and helps shoppers with registrations and self-service options.

The role emphasizes welcoming members, maintaining a clean front-end area, and guiding customers to self-checkout tools while supporting team goals and safety procedures.