Member Services Specialist - Frontline & Tech Support

Sam's Club; Evans (CO); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Education benefits

Job summary

Sam's Club in Evans, CO is seeking an Associate to provide member service, operate the front-end, and process purchases, returns, and exchanges. You’ll assist members with selecting products and using self-service technology while maintaining a clean, secure checkout area.

You will follow safety procedures, help with training, and contribute to a positive shopping environment by greeting members, locating items, and supporting the team with merchandise zones and loss prevention.

Qualifications

• Retail experience including operating front-end equipment and mobile apps.

Responsibilities

• Provides member service and resolves member issues.
• Maintains the checkout area and processes purchases.
• Guides members on self-service technology and product offerings.
• Handles payments, returns, refunds, and exchanges per policy.
• Maintains safety and security in store areas.

Job description

Sam's Club in Evans, CO is seeking an Associate to provide member service, operate the front-end, and process purchases, returns, and exchanges. You’ll assist members with selecting products and using self-service technology while maintaining a clean, secure checkout area.

You will follow safety procedures, help with training, and contribute to a positive shopping environment by greeting members, locating items, and supporting the team with merchandise zones and loss prevention.