Member Service Pro — Frontline Support & Training

Sam's Club; Thornton (CO); On-site; USD 60,174,000 - 83,097,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Job summary

Sam's Club in Thornton, CO is hiring for a frontline member service role at the Sam's Club location. You will operate front-end equipment, assist members with purchases, and promote products and services while guiding customers through self-service tools.

The position emphasizes cash handling, returns processing, and maintaining a safe, friendly shopping environment for members. Walmart/Sam's Club benefits and schedules apply.

Qualifications

• Retail experience including operating front end equipment (cash register).

Responsibilities

• Provides member service and resolves member issues at checkout areas.
• Processes member purchases and assists with payments, returns, refunds, and exchanges per policy.
• Promotes Sam's Club products and services while guiding self-service technology use.
• Maintains safety, security, and cleanliness in front end areas.

Skills

Retail frontline experience

Cashier operations

Customer service

Job description

Sam's Club in Thornton, CO is hiring for a frontline member service role at the Sam's Club location. You will operate front-end equipment, assist members with purchases, and promote products and services while guiding customers through self-service tools.

The position emphasizes cash handling, returns processing, and maintaining a safe, friendly shopping environment for members. Walmart/Sam's Club benefits and schedules apply.