Member Experience Specialist

Walmart Inc.; Longmont (CO); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) match and stock purchase

Paid time off

Live Better U

Job summary

Sam's Club in Longmont, CO is seeking a Front End Associate to provide member service at the checkout area and support self-service technologies. The role involves processing purchases, handling returns, refunds, and exchanges, and promoting products and services to members.

The position emphasizes safety, efficiency, and strong customer interaction, with shifts that may vary and a pay rate between $19.00 and $27.00 per hour.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Familiarity with mobile retail applications and digital checkout tools.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns; processes payments, returns, refunds, and exchanges per policy.
• Guides members on self-service technology and promotes Sam's Club products and services.
• Maintains a safe and organized shopping environment and follows safety standards.

Skills

Retail experience

Front end devices

Mobile apps usage

Job description

Sam's Club in Longmont, CO is seeking a Front End Associate to provide member service at the checkout area and support self-service technologies. The role involves processing purchases, handling returns, refunds, and exchanges, and promoting products and services to members.

The position emphasizes safety, efficiency, and strong customer interaction, with shifts that may vary and a pay rate between $19.00 and $27.00 per hour.