Member Services Specialist — Front-End & Tech Support

Sam's Club; Wentzville (MO); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Health benefits including medical, vision and dental coverage

401(k) and stock purchase options

Paid time off benefits including PTO and parental leave

Education benefits through Live Better U

Job summary

A leading membership warehouse club is seeking associates in Wentzville, MO to provide exceptional member service and support. Responsibilities include managing the checkout area, assisting members with purchases, and ensuring compliance with safety standards. The ideal candidates will exhibit retail experience and a commitment to safeguarding store assets. This position offers competitive pay, performance-based bonuses, and comprehensive health benefits including medical, dental, and paid time off.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Experience working with mobile retail applications.

Responsibilities

• Provides member service and resolves member issues.
• Assists with payments, returns, refunds, and exchanges.
• Maintains a safe shopping environment and follows safety procedures.

Skills

Retail experience

Operating front end equipment

Working with mobile retail applications

Job description

A leading membership warehouse club is seeking associates in Wentzville, MO to provide exceptional member service and support. Responsibilities include managing the checkout area, assisting members with purchases, and ensuring compliance with safety standards. The ideal candidates will exhibit retail experience and a commitment to safeguarding store assets. This position offers competitive pay, performance-based bonuses, and comprehensive health benefits including medical, dental, and paid time off.