Member Services Specialist | Front‑End Concierge

Sam's Club; Joplin (MO); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Education program

Employee discounts

Job summary

Sam's Club in Joplin, MO is seeking front-end associates to provide member service, process purchases, and assist with payments, returns, and exchanges in accordance with store policies. You will maintain the checkout area, help members with self-service technology, and promote Sam's Club products and services while upholding safety and security procedures.

The role also involves training new front-line staff, maintaining organized merchandise zones, and contributing to a friendly, efficient

Qualifications

• Retail experience including operating front end equipment (cash register).
• Ability to work with mobile retail applications.
• Willingness to work in a fast-paced retail environment.

Responsibilities

• Provide member service and resolve issues at the front end.
• Process purchases and assist with payments, returns, and exchanges per policy.
• Maintain checkout area and merchandise zones to ensure a clean, organized store.
• Assist with training for Member Frontline Services associates and roll out new programs.
• Promote products and services and help members with self-service technology.
• Follow safety, security, and company procedures in all tasks.

Skills

Retail experience

Front-end POS systems

Mobile app usage

Job description

Sam's Club in Joplin, MO is seeking front-end associates to provide member service, process purchases, and assist with payments, returns, and exchanges in accordance with store policies. You will maintain the checkout area, help members with self-service technology, and promote Sam's Club products and services while upholding safety and security procedures.

The role also involves training new front-line staff, maintaining organized merchandise zones, and contributing to a friendly, efficient