Member Experience Specialist

Sam's East, Inc.; Chesterfield (MO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits (medical, vision, and,

401(k) and stock purchase

Company-paid life insurance

Paid time off and family leave

Disability and other benefits

Employee discounts

Live Better U education program

Job summary

Sam's Club in Chesterfield, MO is seeking a front-line associate to assist members at the checkout, process purchases, and promote club services. You will handle payments, returns, and exchanges while guiding members on self-service technology and store offerings.

The role emphasizes customer service, safety compliance, and teamwork in a busy checkout environment, with opportunities to learn new programs and contribute to club success.

Qualifications

• Retail experience including operating front end equipment such as cash registers and using mobile retail applications.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns.
• Processes member purchases and assists with payments, returns, refunds, and exchanges per policy.
• Promotes Sam's Club products and services and guides members on self-service technology.

Job description

Sam's Club in Chesterfield, MO is seeking a front-line associate to assist members at the checkout, process purchases, and promote club services. You will handle payments, returns, and exchanges while guiding members on self-service technology and store offerings.

The role emphasizes customer service, safety compliance, and teamwork in a busy checkout environment, with opportunities to learn new programs and contribute to club success.