Member Services Specialist | Flexible Hours, Free YMCA

YMCA of the Cedar Rapids Metro Area; Spokane (WA); Presencial; USD 19.000 - 28.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Free YMCA membership (under 19 hours)

Descripción de la vacante

YMCA of the Inland Northwest is seeking a part-time Membership Services Representative in the South branch of Spokane, WA. The role focuses on delivering exceptional customer service, processing memberships, and guiding visitors through programs and facility tours.

The position requires a high school diploma or GED, 1–2 years of public-facing experience, proficiency with standard business software, and strong communication and organizational skills. YMCA certifications are required upon hire.

Formación

• High School Diploma or GED required.
• One to two years of experience working with the public and cash handling.
• Proficiency with standard business software computer operations.
• Detail oriented and strong organizational and communication skills.
• Completion of YMCA program-specific certifications upon hire.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.

Responsabilidades

• Process membership enrollment and program registrations.
• Greet members and direct them to destinations.
• Handle inquiries and complaints with a friendly, professional demeanor.
• Process cash transactions and reconcile till drawer daily.
• Provide facility tours to encourage membership enrollment.
• Build and maintain relationships with members and staff.
• Follow safety and child abuse prevention policies; report incidents.
• Participate in annual fundraising campaign events.

Conocimientos

Public interaction

Cash handling

Detail oriented

Organizational skills

Communication skills

Educación

High School Diploma or GED

Descripción del empleo

YMCA of the Inland Northwest is seeking a part-time Membership Services Representative in the South branch of Spokane, WA. The role focuses on delivering exceptional customer service, processing memberships, and guiding visitors through programs and facility tours.

The position requires a high school diploma or GED, 1–2 years of public-facing experience, proficiency with standard business software, and strong communication and organizational skills. YMCA certifications are required upon hire.