Member Experience Advocate — Part-Time, Flexible Hours

Ymca Of The Inland Northwest; Spokane (WA); Presencial; USD 19.000 - 28.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Free YMCA membership (0-19 hours/week)

Paid sick time

Flexible schedules

Retirement plan with employer match

Descripción de la vacante

YMCA of the Inland Northwest is seeking a part-time Membership Services Representative at the South Branch in Spokane, WA. The role focuses on delivering excellent customer service, processing memberships, handling cash, and guiding members through programs and facility tours.

You will greet visitors, answer inquiries, and maintain a friendly, professional presence while supporting fundraising efforts and YMCA programs. Prior cash handling experience is preferred.

Formación

• High School Diploma or GED required.
• One to two years of public-facing experience and cash handling.
• Proficiency with standard business software.

Responsabilidades

• Greet members and guests and direct them to destinations.
• Process registration for memberships and program activities.
• Handle cash transactions and reconcile till drawer daily.
• Provide facility tours to encourage membership enrollment.
• Maintain friendly, professional demeanor in person and on the phone.
• Adhere to safety and policy standards; document incidents as needed.
• Assist with fundraising events and program promotions.

Conocimientos

Customer service

Cash handling

Software proficiency

Detail oriented

Communication skills

Educación

High School Diploma or GED

Descripción del empleo

YMCA of the Inland Northwest is seeking a part-time Membership Services Representative at the South Branch in Spokane, WA. The role focuses on delivering excellent customer service, processing memberships, handling cash, and guiding members through programs and facility tours.

You will greet visitors, answer inquiries, and maintain a friendly, professional presence while supporting fundraising efforts and YMCA programs. Prior cash handling experience is preferred.