Member Services Specialist

Walmart Inc.; Milwaukee (WI); On-site; USD 51,577,000 - 74,501,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Employee discounts

Job summary

Walmart Inc., operating Sam's Club in Milwaukee, seeks frontline associates to provide member service, maintain the checkout area, and support customers with self-service technology. The role includes processing purchases, handling payments, returns, and exchanges per policy, and promoting products and services.

Candidates should be comfortable with safety procedures, merchandising, and assisting with training.

Qualifications

• Retail experience including operating front end equipment (cash register)
• Working with mobile retail applications

Responsibilities

• Provides member service and resolves member issues
• Maintains checkout area and processes purchases
• Guides members on self-service technology and product information
• Assists with payments, returns, refunds, and exchanges according to policies
• Ensures safety standards and conducts safety sweeps
• Zones and arranges merchandise and maintains a safe shopping environment
• Assists with training and rollout of new programs for front-line staff

Skills

Cashier operations

Retail experience

Mobile apps usage

Job description

Walmart Inc., operating Sam's Club in Milwaukee, seeks frontline associates to provide member service, maintain the checkout area, and support customers with self-service technology. The role includes processing purchases, handling payments, returns, and exchanges per policy, and promoting products and services.

Candidates should be comfortable with safety procedures, merchandising, and assisting with training.