Member Services Specialist – Connect, Resolve & Care

South Plains Electric Cooperative, Inc.; Texas, United States, Northern America, Americas; Hybrid; USD 27.000 - 34.000; Vollzeit

Zusammenfassung

South Plains Electric Cooperative in Childress is hiring a full-time Member Service Representative. You will be the primary contact for customers, handling service requests, disconnects/connects, and general inquiries while maintaining accounts.

Candidates should have a high school diploma, strong communication and interpersonal skills, and proficient computer skills (Excel and Word). Background check and drug screen are required; pay is commensurate with experience.

Qualifikationen

• Must have a high school diploma.
• Requires excellent communication and interpersonal skills.
• Proficient computer skills including Microsoft Excel and Word.

Aufgaben

• Serve as the primary contact for customer accounts and services.
• Handle disconnects and connects and resolve problems.
• Assist with payment arrangements and general account maintenance.
• Respond to general inquiries from customers.

Kenntnisse

Communication skills

Interpersonal skills

Microsoft Excel

Microsoft Word

Ausbildung

High School Diploma

Tools

Microsoft Excel

Microsoft Word

Jobbeschreibung

South Plains Electric Cooperative in Childress is hiring a full-time Member Service Representative. You will be the primary contact for customers, handling service requests, disconnects/connects, and general inquiries while maintaining accounts.

Candidates should have a high school diploma, strong communication and interpersonal skills, and proficient computer skills (Excel and Word). Background check and drug screen are required; pay is commensurate with experience.