Member Service Representative

South Plains Electric Cooperative, Inc.; Childress (TX); On-site; USD 27,000 - 34,000; Full time

Job summary

South Plains Electric Cooperative, Inc. in Childress is seeking a full-time Member Service Representative to act as the primary contact for service provision, disconnections/ connects, and account maintenance. Requires a high school diploma and strong communication skills. Proficiency in Excel and Word is expected.

Background check and drug screen are required. Pay commensurate with experience. Deadline to apply: Oct 16, 2026 at 5:00 p.m.

Qualifications

• High school diploma required.
• Excellent communication and interpersonal skills required.
• Proficient computer skills including Excel and Word.

Responsibilities

• Serve as the primary contact for service provisioning, disconnects and connects.
• Resolve customer problems and inquiries.
• Arrange payment plans and handle general inquiries.
• Maintain customer accounts and records.

Skills

Excellent communication

Interpersonal skills

Education

High school diploma

Tools

Microsoft Excel

Microsoft Word

Job description

South Plains Electric Cooperative is accepting applications for a full-time member service representative in our Childress office. This position serves as the primary contact in the provision of services, disconnects/ connects, problem resolution, payment arrangements, general inquiries, and account maintenance. Must have a high school diploma. Requires excellent communication and interpersonal skills. Proficient computer skills including Microsoft Excel and Word. Must be able to pass a background check and a drug screen. Pay commensurate with experience.

South Plains Electric is an Equal Opportunity Employer.

C-3 $19.38 to $25.00

Deadline to apply is Friday, October 16, 2026 at 5:00 p.m.