Member Services Specialist - Banking & Solutions

Coasthills Federal Credit Union; Santa Maria (CA); On-site; USD 27,000 - 28,000; Full time

Job summary

CoastHills Federal Credit Union in Santa Maria, CA is seeking a friendly Member Services Officer 1 to assist members with everyday banking needs. You will perform deposits, withdrawals, transfers, and loan payments, and you’ll help members understand and use our products and services.

This role requires customer-service experience, cash handling skills, and the ability to cross-sell financial solutions. You’ll balance cash, handle inquiries, and may travel to different branches for training or

Qualifications

• Relevant customer service and/or cash handling experience in a retail or banking environment.
• Ability to cross-sell Credit Union products and services.
• Willingness to travel to training/location as needed.

Responsibilities

• Perform banking transactions such as deposits, withdrawals, transfers, and loan payments.
• Assist members with banking needs and cross-sell products and services.
• Balance cash and coin and maintain appropriate cash levels.
• Explain policies and handle member inquiries and forms.

Skills

Customer service

Cash handling

Cross-selling

Banking transactions

Job description

CoastHills Federal Credit Union in Santa Maria, CA is seeking a friendly Member Services Officer 1 to assist members with everyday banking needs. You will perform deposits, withdrawals, transfers, and loan payments, and you’ll help members understand and use our products and services.

This role requires customer-service experience, cash handling skills, and the ability to cross-sell financial solutions. You’ll balance cash, handle inquiries, and may travel to different branches for training or