Member Services & Solutions Specialist

Communication Federal Credit Union; Topeka (KS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

11 Paid Holidays

200% 401(k) Match

Medical Plans

Dental and Vision

Tuition Assistance

Job summary

Communication Federal Credit Union is seeking a Member Service Representative to deliver exceptional member experiences by providing courteous service. Responsibilities include accurate transaction processing and promoting credit union products in alignment with member needs.

The ideal candidate will possess strong communication skills and prior experience in customer service environments. This position offers a competitive pay structure and extensive benefits, including a 200% 401(k) match and

Qualifications

• Minimum 1 year of experience in a financial institution or retail customer service environment.
• Prior cash-handling experience preferred.

Responsibilities

• Accurately process teller transactions, including deposits and withdrawals.
• Serve as primary contact and build relationships with CFCU members.
• Cross-sell CFCU products and services.

Skills

Interpersonal Skills

Communication Skills

Multi-tasking

Customer Service

Education

High school diploma or G.E.D.

Job description

Communication Federal Credit Union is seeking a Member Service Representative to deliver exceptional member experiences by providing courteous service. Responsibilities include accurate transaction processing and promoting credit union products in alignment with member needs.

The ideal candidate will possess strong communication skills and prior experience in customer service environments. This position offers a competitive pay structure and extensive benefits, including a 200% 401(k) match and