Member Services & Sales Specialist – Flexible Scheduling

Core Development & Management; Fall River (MA); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Vacation/Sick Time/Holiday Pay

Free Black Card Membership

401(k) Retirement Savings Plan – 3% Company Match

Term Life Insurance

Employee perks and discounts

Job summary

Core Development & Management seeks a Member Services Representative in Fall River, Massachusetts, responsible for delivering exceptional customer service and maintaining a positive environment. Responsibilities include greeting members, resolving inquiries, promoting a judgement-free fitness community, and performing membership functions. Ideal candidates should possess strong communication skills, a commitment to service, and be at least 18 years old. Various benefits include medical insurance and a 401(k) plan, with flexibility for part-time or full-time shifts.

Qualifications

• Must be willing to become CPR/AED Certified (Training provided by Planet Fitness).

Responsibilities

• Provide superior customer service to members and guests.
• Greet members and assist with questions as they check in.
• Resolve member concerns and upscale to the Club Manager if necessary.
• Perform membership-related functions and maintain cleanliness of facilities.

Skills

Customer service

Communication

Teamwork

Time management

Education

Must be 18 years of age or older

Tools

Basic computer proficiency

Job description

Core Development & Management seeks a Member Services Representative in Fall River, Massachusetts, responsible for delivering exceptional customer service and maintaining a positive environment. Responsibilities include greeting members, resolving inquiries, promoting a judgement-free fitness community, and performing membership functions. Ideal candidates should possess strong communication skills, a commitment to service, and be at least 18 years old. Various benefits include medical insurance and a 401(k) plan, with flexibility for part-time or full-time shifts.