Member Services & Sales Advocate – Credit Union

Uniwyo Federal Credit Union; Cheyenne (WY); On-site; USD 21,000 - 30,000; Full time

Job summary

UniWyo Federal Credit Union in Cheyenne, WY is seeking a Service Representative to assist members with deposits, withdrawals, and product referrals. You will open accounts, issue debit cards, and promote UniWyo services while ensuring policy compliance.

The role requires a high school diploma or GED and at least 1 year of relevant experience. It is full-time with a Monday–Friday schedule and occasional Saturdays; starting pay is $18.59 per hour, DOE.

Qualifications

• A high school diploma or GED AND one (1) year of relevant accounting, banking, service or closely related experience OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Responsibilities

• Receives, responds to and assists members visiting the credit union.
• Promotes and sells products and services in person.
• Establishes, maintains, and closes a variety of financial savings accounts within established boundaries.
• Issues debit cards and pre-paid cards.
• Enthusiastically promotes UniWyo products and services.
• Responds to member’s requests, concerns, problems, and complaints regarding their accounts.

Skills

Credit union rules

Policies & procedures

Records management

Customer service

Task prioritization

Deadline-driven

Problem solving

Team collaboration

PC proficiency

Education

High school diploma or GED

Tools

Word processing

Spreadsheet software

Job description

UniWyo Federal Credit Union in Cheyenne, WY is seeking a Service Representative to assist members with deposits, withdrawals, and product referrals. You will open accounts, issue debit cards, and promote UniWyo services while ensuring policy compliance.

The role requires a high school diploma or GED and at least 1 year of relevant experience. It is full-time with a Monday–Friday schedule and occasional Saturdays; starting pay is $18.59 per hour, DOE.