Member Services Representative - Weekend Part Time

Crunch Fitness; Boise (ID); Presencial; USD 25.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free Membership

Employee Discount

Paid Time Off

Health Benefits for Full-Time Employees

Descripción de la vacante

A health and fitness company in Boise is seeking enthusiastic individuals to join its team. The role focuses on providing excellent customer service, greeting members, checking them in, and maintaining a welcoming atmosphere. Candidates should possess strong communication skills and a passion for health and fitness. This position comes with competitive benefits, including free membership and paid time off, making it an exciting opportunity for those eager to inspire others in their fitness journey.

Formación

• Strong communication skills and a friendly demeanor.
• Ability to adhere to company procedures.
• Experience in customer service preferred.

Responsabilidades

• Greet members and guests courteously.
• Check-in members and guests according to procedures.
• Facilitate messages for members during check-in.
• Maintain a welcoming atmosphere.
• Sell retail products and facilitate member service payments.
• Keep a clean and organized work area.
• Assist with member requests or escalate to a manager.
• Sell retail products.
• Process payments for member services as required.
• Know club facilities, services, and schedules.
• Keep work area clean and organized.
• Assist in projects delegated by club management.
• Follow policies in the Employee Handbook.
• Perform opening and closing duties.

Conocimientos

Proficient reading and writing skills

Computer skills

Descripción del empleo

Reports to:

• Manager

Requirements:

• Proficient reading and writing skills
• Computer skills

Responsibilities:

• Greet all members & guests with a smile and wish them well as they exit the club
• Check in all members and guests in accordance with company procedures
• Facilitate any messages on club software at member check-in
• Answer phones in a courteous, helpful, professional manner
• Communicate special events to members and guests
• Maintain an atmosphere that makes members feel welcome
• Facilitate all member requests or forward to a manager
• Maintain a professional disposition at all times
• Sell retail products
• Facilitate payment of member services in accordance with company procedures
• Know club facility, services, and schedules
• Maintain a clean and organized work area
• Assist in all projects as delegated by club management
• Follow all policies and procedures in the Employee Handbook
• Opening and closing duties

Meetings:

• Monthly or Weekly Department Meetings Employee Training Meetings

Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state‑of‑the‑art cardio and strength training equipment, a weight room, full‑service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

Crunch offers comprehensive benefits for eligible employees.

Free Membership

Employee Discount

Paid Time Off

Health Benefits for Full‑Time Employees