Member Services Representative - DAY SHIFT PT

Crunch Fitness; Boise (ID); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Free Membership

Employee Discount

Paid Time Off

Health Benefits for Full-Time Employees

Job summary

A popular gym chain in Boise, Idaho is seeking a Member Services Representative for the day shift (part-time). This role involves greeting members, checking in guests, and maintaining a welcoming atmosphere. Ideal candidates should have strong reading and writing skills along with basic computer competence. The position offers benefits such as free membership, employee discounts, and paid time off. Join a fun and energetic team dedicated to health and fitness!

Qualifications

• Strong reading and writing abilities are essential for communication.
• Computer proficiency for handling club software.

Responsibilities

• Greet members and guests warmly.
• Check in members and guests per company procedures.
• Maintain a clean and organized workspace.
• Sell retail products and facilitate member requests.

Skills

Proficient reading and writing skills

Computer skills

Job description

Future Opening: Member Services Representative - DAY SHIFT PT

Reports to:

• Manager

Requirements:

• Proficient reading and writing skills
• Computer skills

Meetings:

• Monthly or Weekly Department Meetings, Employee Training Meetings

Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.

Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state‑of‑the‑art cardio and strength training equipment, a weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch’s signature classes including Zumba, BodyWeb with TRX, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

Responsibilities:

• Greet all members & guests with a smile and wish them well as they exit the club
• Check in all members and guests in accordance with company procedures
• Facilitate any messages on club software at member check‑in
• Answer phones in a courteous, helpful, and professional manner
• Communicate special events to members and guests
• Maintain an atmosphere that makes members feel welcome
• Facilitate all member requests or forward them to a manager
• Maintain a professional disposition at all times
• Sell retail products
• Facilitate payment of member services in accordance with company procedures
• Know club facilities, services, and schedules
• Maintain a clean and organized work area
• Assist in all projects as delegated by club management
• Follow all policies and procedures in the Employee Handbook
• Perform opening and closing duties

Benefits:

• Free Membership
• Employee Discount
• Paid Time Off
• Health Benefits for Full‑Time Employees

Crunch offers comprehensive benefits for eligible employees.

“Crunch is known as your Crunch Family. I have been fully supported and encouraged to be the best I can. The Crunch philosophy describes it best: ‘encourage, empower, and entertain.’”