Member Services Representative - Mornings Mon-Fri (BOISE STATE STREET)

Crunch Fitness; Boise (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free Membership

Employee Discount

Paid Time Off

Health Benefits for Full-Time Employees

Job summary

A leading fitness company in Boise is seeking a Member Services Representative to provide welcoming customer service and support. The role involves checking in members, facilitating requests, and maintaining a professional atmosphere. Candidates must possess strong communication skills and have basic computer proficiency. Join a community that promotes health, fitness, and a positive work environment at this vibrant gym. Comprehensive benefits and a free membership are offered, making it a great opportunity to blend work and fitness.

Qualifications

• Strong communication skills to greet and assist members and guests.
• Ability to maintain a professional disposition at all times.
• Marksmanship in handling club software.

Responsibilities

• Greet all members and guests enthusiastically.
• Check in members using company procedures.
• Maintain a clean and organized work area.
• Facilitate member requests or refer to a manager.
• Sell retail products.
• Maintain an atmosphere that makes members feel welcome.
• Facilitate member requests or escalate to a manager.
• Maintain a professional disposition at all times.
• Sell retail products.
• Process payments for member services per company procedures.
• Know club facilities, services, and schedules.
• Keep a clean, organized work area.
• Assist in all projects as delegated by club management.
• Follow all policies and procedures in the Employee Handbook.
• Opening and duties.

Skills

Proficient reading and writing skills

Computer Skills

Job description

Future Opening: Member Services Representative - Mornings Mon-Fri (BOISE STATE STREET)

Reports to:

• Manager

Requirements:

• Proficient reading and writing skills
• Computer Skills

Special Skills:

Responsibilities:

• Greet all members & guests with a smile and wish them well as they exit the club
• Check in all members and guests in accordance with company procedures
• Facilitate any messages on club software at member check-in
• Answer phones in courteous, helpful, professional manner
• Communicate special events to members and guests
• Maintain an atmosphere, which makes members feel welcome
• Facilitate all member requests or forward to a manager
• Maintain professional disposition at all times
• Sell retail products
• Facilitate payment of member services in accordance with company procedures
• Know club facility, services, and schedules
• Maintain a clean organized work area
• Assist in all projects as delegated by club management
• Follow all policies and procedures in the Employee Handbook
• Opening and duties

Meetings:

• Monthly or Weekly Department Meetings Employee Training Meetings

Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.

Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

Crunch offers comprehensive benefits for eligible employees.

Free Membership

Employee Discount

Paid Time Off

Health Benefits for Full-Time Employees

“Crunch is known as your Crunch Family. I have been fully supported and encouraged to be the best I can. The Crunch philosophy describes it best, 'encourage, empower and entertain.'”