Member Services Representative Part Time

PLACE; Evansville (IN); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Member Services Representative to enhance member experiences through exceptional customer service. In this part-time role, you will greet members and guests, manage front desk activities, and assist with account updates. Ideal candidates will have a passion for fitness, a positive attitude, and strong communication skills. This position offers a dynamic work environment where you can make a significant impact on member satisfaction and club cleanliness. Join a team dedicated to fostering a welcoming atmosphere for all fitness enthusiasts!

Qualifications

• Customer service background preferred.
• High School diploma or GED required; must be 16 or older.

Responsibilities

• Provide exceptional customer service to members and guests.
• Handle front desk activities including checking members in.
• Respond to member questions and concerns professionally.

Skills

Customer service

Basic computer skills

Communication skills

Positive attitude

Education

High School diploma or GED

Job description

Member Services Representative Part Time

Join to apply for the Member Services Representative Part Time role at PLACE

Job Summary

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests.

• Greet members, prospective members, and guests, providing exceptional customer service.
• Handle all front desk activities including answering phones, checking members in, signing up new members, and taking prospective members on tours.
• Facilitate updates to members' accounts.
• Respond to member questions and concerns professionally and timely, escalating as needed.
• Assist in maintaining the cleanliness of the club.

Qualifications/Requirements

• Customer service background preferred.
• Basic computer skills.
• Passion for fitness and health.
• Upbeat, positive attitude, punctuality, and reliability.
• Excellent customer service and communication skills.
• High School diploma/GED required; must be 16 or older.

Physical Demands

• Standing and walking during shifts.
• Talking with members and management.
• Occasionally lift up to 75 lbs.
• Encounter chemicals (training and protective gear provided).