Member Services Representative Part Time

PLACE; Clarksville (TN); On-site; USD 25,000 - 40,000; Part time

Job summary

An established industry player is seeking a dedicated Member Services Representative to enhance the member experience through exceptional customer service. This part-time role involves managing front desk operations, assisting with member sign-ups, and ensuring a welcoming environment. The ideal candidate will possess a passion for fitness and health, alongside strong interpersonal skills. Join a supportive team that values your contributions and offers opportunities for growth and development. If you're looking for a role that combines customer interaction with a commitment to wellness, this is the perfect opportunity for you.

Benefits

401(k) with matching

Performance-based bonus

Employee discounts

Flexible schedule

Opportunities for advancement

Training and development

Wellness resources

Qualifications

• Customer service experience preferred for engaging with members.
• Basic computer skills necessary for managing member accounts.

Responsibilities

• Greet members and guests, providing excellent customer service.
• Manage front desk activities including answering phones and member check-in.
• Respond to member questions and concerns professionally.

Skills

Customer Service Experience

Basic Computer Skills

Passion for Fitness and Health

Positive Attitude

Punctuality

Education

High School Diploma or GED

Job description

Member Services Representative Part Time

Join to apply for the Member Services Representative Part Time role at PLACE.

This role involves creating a positive member experience by providing exceptional customer service, handling front desk activities, and supporting member needs.

Responsibilities

• Greet members, prospective members, and guests, providing excellent customer service.
• Manage front desk activities including answering phones, member check-in, new member sign-up, and tours.
• Update member accounts as needed.
• Respond to member questions and concerns professionally and escalate issues when necessary.
• Maintain the cleanliness and neatness of the club.

Benefits

• 401(k) with matching
• Performance-based bonus
• Employee discounts
• Flexible schedule
• Opportunities for advancement
• Training and development
• Wellness resources

Qualifications

• Customer service experience preferred.
• Basic computer skills.
• Passion for fitness and health.
• Positive attitude and punctuality.
• High School diploma or GED required.
• Must be 16 years or older.

Physical Demands

• Standing and walking during shifts.
• Talking with members and staff.
• Occasionally lifting up to 75 lbs.
• Potential exposure to chemicals with safety training provided.