Member Services Representative Opening Shift

Crunch Appleton; Green Bay (WI); On-site; USD 20,000 - 25,000; Part time

Benefits offered by this job

Free Gym Membership

Employee discounts

401(k)

Company parties

Free uniforms

Training & development

Job summary

Crunch Appleton is seeking a Member Service Representative to join their front desk team. Responsibilities include greeting members, facilitating sales, and maintaining a welcoming environment. Ideal candidates should have excellent customer service skills, be outgoing, and have a flexible schedule.

The position requires early morning hours, and offers benefits such as free gym membership and employee discounts. Join a dynamic team committed to providing exceptional service!

Qualifications

• Must be 18 years or older.
• Proven work experience in Customer Service or similar.
• Strong social media presence.
• Professional attitude and interest in growth opportunities.

Responsibilities

• Greet all members and guests with a smile.
• Check in all members in accordance with company procedures.
• Sell retail products and schedule services.
• Maintain a clean and organized work area.

Skills

Customer Service Experience

Excellent Communication

Outgoing Personality

Sales Experience

Interest in Fitness

Job description

Benefits:

• Free Gym Membership
• Employee discounts
• 401(k)
• Company parties
• Free uniforms
• Training & development

Member Service Representative Description: The Front Desk will help ensure the smooth and efficient operational procedures within the Front Desk department, enabling the club to provide the highest level of customer service. The ideal candidate will demonstrate an aptitude and command of all company-wide policies and initiatives to ensure the integrity of the Crunch brand.

We open at 4am Monday - Friday, thus applicants will have to be early risers.

Position Title: Member Service Representative

Reports to: Front Desk Manager

Schedule: 3:30am-9am weekdays, 5:30am-12pm weekends.

Requirements:

• Must be 18 years or older.
• Proven work experience in Customer Service, Promoter or similar.
• Excellent communication skills.
• An outgoing, friendly personality and desire to meet new people.
• Clean driving record.
• Reliable transportation.
• Strong social media presence on multiple platforms.
• Professional attitude and interest in growth opportunities.
• Proficient in reading and writing.
• Ability to work independently.
• Excellent customer service skills.
• Experience in sales is a plus.
• Interest in fitness is a plus.

Physical Requirements:

• Ability to lift up to 80 lbs.
• Ability to carry up to 40 lbs.

Responsibilities:

• Membership Sales.
• Greet all members and guests with a smile and wish them well as they exit the club.
• Check in all members and guests in accordance with company procedures.
• Facilitate any messages on club software at member check-in.
• Answer phones in courteous, helpful, professional manner.
• Communicate special events to members and guess.
• Maintain an atmosphere which makes members feel welcome.
• Facilitate all member requests or forward to a manager.
• Maintain a professional disposition at all times.
• Sell retail products.
• Schedule member services, tanning, hydro-massage, etc.
• Facilitate payment of member services in accordance with company procedures.
• Know club facility, services, and schedules.
• Maintain a clean and organized work area.
• Assist in all projects as delegated by club management.
• Follow all policies and procedures in the Employee Handbook.
• Opening and closing duties.
• Attend any employee training meetings.