Member Services Representative

North Star Community Credit Union; Rugby (ND); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Promotion from within

Community-focused team

Job summary

North Star Community Credit Union in Rugby, ND is seeking a friendly Member Services Representative – Teller to greet members, handle routine transactions, and help customers navigate online banking. You will guide members to products and services that fit their goals while keeping accurate records and building real relationships with the local community.

The role emphasizes friendly, accurate service with opportunities to grow within the credit union and advance your career while supporting

Qualifications

• A positive attitude and a heart for helping people.
• Clear communication and attention to detail.
• Comfort with computers and learning new systems.
• High school diploma or GED.

Responsibilities

• Greet members and deliver fast, accurate, friendly service.
• Handle deposits, withdrawals, transfers, and loan payments.
• Update account information and answer member questions.
• Show members how to get the most out of online banking.
• Match members with products and services that fit their goals.
• Balance your cash drawer and keep records accurate.
• Build real relationships with members and back up your teammates.

Skills

Positive attitude

Clear communication

Computers / learn new systems

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Member Services Representative

Retail Full Time Administrative Suppo Rugby, ND, US 1 Attachments

2 days ago Requisition ID: 1396

Their Next Step Could Be Your New Beginning!

An internal promotion has opened an opportunity on our Rugby team—and we’re looking for someone who enjoys helping people and making every interaction count.

North Star Community Credit Union is hiring a Member Service Representative – Teller in Rugby, ND.

Picture this: you’re the friendly face members look forward to seeing. You make their banking easy, answer their questions with confidence, and leave them feeling taken care of. If that sounds like you, keep reading.

YOUR DAY-TO-DAY

• Greet members and deliver fast, accurate, friendly service
• Handle deposits, withdrawals, transfers, and loan payments
• Update account information and answer member questions
• Show members how to get the most out of online banking
• Match members with products and services that fit their goals
• Balance your cash drawer and keep records accurate
• Build real relationships with members and back up your teammates

WHAT YOU BRING

• A positive attitude and a heart for helping people
• Clear communication and a sharp eye for detail
• Comfort with computers and learning new systems
• High school diploma or GED
• 1–3 years of customer service, cash handling, or banking experience preferred (we’ll train the right person!)

WHY NORTH STAR

• We promote from within. This opening is proof.
• You’ll build skills that grow your career
• Your work makes a real difference in your own community
• You’ll join a team that genuinely has your back

People Helping People. That’s The North Star Way.